Please read these Terms and Conditions carefully as they will form a contract between us and you; your acceptance of which is agreed from the moment you sign our Website Agreement, Hosting Agreement or Support Agreement.
We have tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible. If you have any questions however, please do not hesitate to contact us.
POLICY OF THE MATERIAL AND DEVELOPER TIME
The development time of a website is to be considered for 1-3 weeks (sometimes less than 1 week) according to the customer's speed of providing the material to the web designer.
If the customer for any reason will delay more than 1 month to provide the material and the website will require more time to be complete, you will have to pay the rest of the amount before the end of the process, and when we will have the material of course we will finish it.
OUR FEES AND DEPOSITS
A 80% deposit (non refundable) of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 20% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.
The 15% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate of £50 per hour.
PROJECT DELAYS AND CLIENT LIABILITY
A full training of how to use the website will be provided. In accord with the customers we will arrange a 1h meeting to explain everything from A to Z and solve all doubts of the use of it.
We will provide you also few Video Tutorials that you can consult anytime you like.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
E-COMMERCE & CMS (CONTENT MANAGEMENT SYSTEM)
Once the website is completed and approved by the customer, improper use of the CMS Website will be exclusive customer responsibilty. Any improper editing that could harm the appearance and operation of the website will be the responsibility of the customer.
In case this happens, Linkinet will be able to fix the website with a extra cost based on our standard rates.
You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Linkinet and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.
Everything that we provide you is written on the Website Contract. Any extra requests will be evaluated and discussed with the client. Something like different Payment Systems from those we supply, any extra Booking Systems, Blog Systems and others.
A link to Linkinet will appear in either small type or by a small graphic at the bottom of the Client's website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of £100 will be applied.
The Client also agrees that the website developed for the Client may be presented in Linkinet portfolio.
The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Linkinet the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Linkinet permission and rights for use of the same and agrees to indemnify and hold harmless Linkinet from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Linkinet that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
If the Client's website is to be installed on a third-party server, Linkinet must be granted temporary read/write access to the Client's storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server. Also if the client the Instagram Gallery Integration, Facebook or YouTube, we will need the temporary read/write access to those accounts.
HOSTING & DOMAIN
The first year of domain and hosting is offered by contract. From the 2nd year for the renewal of the Hosting & Domain website, the fee will be £75 per year. At the end of the first year contract, the customer can also decide to move to another hosting or continue to stay with us (strong recommended).
The customer at the end of the project will receive all the login data access of the website.
Email data logins, any other login that the customer need to update his website, back office login for the E-Commerce Website.
If you have any questions, feel free to contact us:
Phone: 07473 611 875